Your business,
answered instantly.
Kwikreply answers your customers on WhatsApp, day or night, using what you already know about your business. It takes payment right in the chat, and when a customer needs a person, the Kwik app on your phone tells you straight away.
Works with the model you already trust
Bring your own account from any of these. Switch whenever you like, and nothing else about your set-up changes.
You keep the key, you keep the bill, you keep the choice.
Answer, sell and follow up without lifting a finger
Here is a real conversation, start to finish. Watch it play, then ask it something yourself.
- 1Your customer asks
A normal WhatsApp message, on the number you already use.
- 2Kwikreply answers
From your real prices and stock, in seconds, at any hour.
- 3They order in the chat
No links, no forms, no leaving WhatsApp.
- 4They pay with M-Pesa
The prompt lands on their phone and the order is marked paid.
- 3s
- Typical reply
- 24/7
- Even when you're closed
- 0
- Apps to install
Always on
Your customers get answered even when you're closed. Replies land in seconds, at any hour.
It knows your business
Answers come from your prices, hours, policies and documents, never from guesswork.
Checkout in the chat
Customers order from your catalog, pick delivery and pay with an M-Pesa prompt. No links, no leaving WhatsApp.
You stay in control
When a customer needs a person, whoever is on shift gets an alert. Take over in a tap, then hand the chat back.
Bookings from WhatsApp
Customers book your services in the chat. Kwikreply checks your free slots and the booking lands in your calendar.
Orders that track themselves
Every order moves from awaiting payment to paid to delivered as M-Pesa confirms it.
Every customer, saved
Everyone who messages you becomes a contact. Group them and note who has agreed to hear about offers.
Your team, on shift
Add staff as admins or agents, set working hours, and chats go to whoever is working.
Kind follow-ups
If someone goes quiet, Kwikreply sends a warm check-in so you don't lose the sale.
Happy customers, more reviews
It asks for a review at the right moment, so your reputation grows on its own.
Know what's working
See chat volume, how often customers need a person, and your average rating.
An app for your phone
Reply, take payment and check orders from the Kwik app, locked with your fingerprint or face.
Your whole business, in your pocket
Kwikreply handles the chats. The app keeps you and your team one tap away from every customer, order and booking, wherever you are.
Who is waiting, orders paid, bookings left and your rating, the moment you open the app.
What sets it apart
Four things you get that you don't get elsewhere.
Knows your business
Trained on your real prices, hours, policies and FAQs. Not a generic script.
Lives in WhatsApp
Customers message you as they always have. There is nothing new to download.
Grows with you
Starts with answers, then adds payments, bookings, contacts and hand-over to your team.
No waiting
Replies in seconds, 24 hours a day, every day of the week.
| The alternative | Where it falls short | With Kwikreply |
|---|---|---|
| Doing it manually | Slow, and misses after-hours messages | Instant, always on |
| Generic chatbots | Scripted menus that frustrate customers | Natural answers from your real business info |
| Enterprise help-desk tools | Expensive, with a complex set-up | Ready in minutes, priced for small business |
Built for the businesses your customers message
Guesthouses, tradespeople, tutors, and event and car services. Any owner-run business with a steady flow of WhatsApp enquiries.
Businesses with a small support team use Kwikreply for fewer repetitive questions and more leads captured after hours.
“It replies the second a customer messages, takes the M-Pesa payment, and I only step in when it really matters. It's like having a second person on the counter.”
Live in four steps. No technical skills.
Create your account
Sign up and name your business. Takes seconds.
Connect WhatsApp
The guided set-up walks you through Meta, click by click.
Add your info
Your prices, hours, menus and FAQs. That's all it needs.
Go live
Watch customers get answered on the dashboard or the Kwik app, and step in whenever you want.
Start with answers. Add the rest when you're ready.
Kwikreply answers the questions. The rest of the family takes the bookings, keeps every customer saved and hands over to your team. Quotes are next.
Kwikreply
Answers your customers' questions on WhatsApp, day or night.
KwikBook
Bookings and appointments, taken straight from the chat.
KwikHandoff
Hands the chat to whoever is on shift, with an alert on their phone.
KwikLeads
Every customer saved as a contact, grouped and ready to follow up.
KwikQuote
Quotations and estimates, sent while the customer is still interested.
Never leave a customer on read.
Add your prices, hours and FAQs. Kwikreply does the rest.
Talk to us
Questions about setting up, pricing, or a demo? We're happy to help.